Proper works closely with every influential music retailer in the UK, from the smallest independent stores to the largest major chains, online retailers and supermarkets with over 1000 customers and growing.
Proper Music are one of the best distributors we deal with. They manage stock realistically and efficently, have great attention to detail and everyone there really knows their stuff. They truly value their physical music customers and this comes through in excellent customer service.
Proper Music Distribution have supported the independent sector more actively than any other distributor for many years now. Their pro-active approach to selling combined with great product and intelligent buying make them stand head and shoulders above the rest. The sales team are supremely knowledgeable and helpful with an energy rarely seen in distribution these days.
As a retailer what we expect from a distributor is quite simple: the right product, at the right price, at the right time, and in the right place. (Sounds easy but not many do it well.) Proper do all that and more: they have a great sales team, good stock control and fantastic customer service – nothing is ever too much trouble. Our favourite distributor by far.
Proper Music’s catalogue is vast and very diverse, but they somehow manage to keep things tight and efficient.They are tirelessly supportive of independent shops and will go to almost any lengths to be flexible, supplying stock at short notice or searching out one-offs.
Here at Lost In Vinyl, we’ve had an account with Proper Music since opening in 2014. Their service is excellent, deliveries are always reliable and well packed and, most of all, they are interested in helping and growing our business. What’s not to love?
Proper are one of the easiest, and most reliable distributors to work with. This said, when we wanted to start trading with a new label that we’d not previously dealt with – we knew from experience, that if we put them in touch with Proper to manage their distribution, the trading relationship would be seamless. They’re accommodating, flexible and have a great sales team – basically, a pleasure to work with!